Privacy policy

DWHFactory is based in the Netherlands and is the controller for the processing of personal data described in this policy. Questions can be sent to [email protected].

When you fill in the contact form or book a demo, we process your name, email address, organisation and whatever you write in your message.

When you visit the website, our hosting provider processes technical data such as your IP address in order to serve and secure the site.

We use your details to reply to your message and to schedule a meeting. The legal basis is our legitimate interest in answering enquiries and, where it applies, taking steps before entering into a contract.

We do not use your details for newsletters or advertising, and we do not sell them.

We keep messages and booking details for at most twelve months after the last contact, unless a client relationship follows. In that case statutory retention periods apply.

We use service providers for hosting, the contact form (Formspree) and booking (Cal.com). They process data only on our instructions.

The typefaces on this site are loaded through Google Fonts, which means Google receives your IP address. Some of these parties process data outside the European Economic Area; where they do, the European Commission’s standard contractual clauses apply.

This website sets no tracking or advertising cookies and uses no analytics that follow you.

You can ask to see, correct or delete your data, to restrict its processing, to object, and to receive your data in a portable form. Send a message to [email protected]. We reply within one month.

If you disagree with how we handle your data, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

If this policy changes, the new version appears on this page, with its date.